Contact | American Express

For Existing customers

Existing Corporate Card customers can get in touch with us by calling one of the numbers below.

CONTACT CUSTOMER SERVICE

0120-974-990
(9:00am - 5:00pm / closed Sat., Sun., and national holidays)

To add a Corporate Card, please contact your company’s Authorizing Officer.

CARD MEMBERS

Access your account to:

View Transactions
View the Card Member Guide
View latest Card Statement
*Eligibility for Online Statement Service (Paperless) is dependent on your company’s preference.
*Japanese language only

Not registered? Create a new online account (Japanese language only)

Authorizing Officer

Access American Express @ Work to:

Manage your account (e.g.: Suspend or Cancel Cards)
Access Consolidated Statements
Access Reports

Not registered? Please contact our Corporate Services Center (03-6625-9110/ 9:00a.m. - 5:00p.m., Monday through Friday, closed Sat/Sun/holidays)
Learn more about Authorizing Officer tools and resources

If you are considering applying for a business card or introducing Corporate Card program, please fill out and submit the form below. A representative will contact you within 2 business days.

First Name*

Last Name*

Company Name*

Email*

Phone*

Zip code*

Company Revenue*

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This is a form for inquiries regarding new applications for business cards and the introduction of new Corporate Card programs.

Please read our Privacy Policy Statement (Japanese language only) before submitting this form